Emergency & Urgent Eyecare

If you experience sudden loss of vision, severe pain, trauma to the eye, or new flashes and floaters, seek urgent medical attention immediately.

Immediate Action Required:
  • A strong chemical (like oven cleaner or bleach) is in your eye – keep rinsing your eye with clean water while waiting for medical help
  • A sharp object has pierced your eye
  • Something has hit your eye at high speed (e.g. power tools, mowing the lawn)
  • Any changes to your sight after an eye injury
  • Headache, high temperature, or sensitivity to light after an eye injury
  • Feeling or being sick after an eye injury
  • Cannot move your eye or keep it open
  • Blood or pus coming from your eye

Go to A&E or call 999 if you have any of the above. Do not drive yourself. Ask someone to drive you or call 999 for an ambulance.

How to Treat a Minor Eye Injury at Home

  • Wash your eye with clean (not hot) water if there's something in it (use a tap, shower, or bottled water)
  • Follow advice on packaging if cosmetics or household products get in your eyes
  • Take painkillers like paracetamol or ibuprofen for pain or discomfort
Do not:
  • Do not try to remove any object that's pierced your eye
  • Do not touch or rub your eye until it's better
  • Do not wear make-up or contact lenses until your eye is better

When to Get Urgent Advice

  • Your eye injury is not getting better after 24 hours
  • You're worried about an eye injury

You can call NHS 111 or get help from 111 online. You can also contact us for advice during opening hours.

Local Eye A&E Departments

  • Queen Alexandra Hospital, Portsmouth
    Southwick Hill Rd, Cosham, Portsmouth PO6 3LY
    Tel: 023 9228 6000
  • Southampton Eye Unit
    Southampton General Hospital, Tremona Rd, Southampton SO16 6YD
    Tel: 023 8120 6592

Our Contact Details

Malik & Collins Opticians

4 Shore Rd, Warsash, SO31 9GQ

Tel: 01489 576947

Email: malikandcollinseyecare@gmail.com

Mon–Thu: 9:30am–5:00pm
Fri–Sun: Closed

For more information, see the official NHS guidance on eye injuries.